What is the Difference Between MSPs (Managed Service Providers) And MSSPs (Managed Security Service Providers)?

Choosing between a managed service provider (MSP) and a managed security service provider (MSSP) can often be confusing, especially since their roles might seem similar at first glance. However, the key difference lies in their primary focus. While MSPs primarily handle IT operations and infrastructure, MSSPs, on the other hand, concentrate entirely on cybersecurity.

Both types of providers play crucial roles in supporting businesses; however, understanding their unique functions is essential before deciding which one suits your needs best. In this blog, we will learn what is the difference between MSPs (Managed Service Providers) and MSSPs (Managed Security Service Providers), highlight their specific benefits and how each contributes to keeping your business running smoothly and securely.

What is the Difference Between MSPs and MSSPs?

A managed service provider (MSP) offers a wide range of IT services, including the management of operations and infrastructure. On the other hand, a managed security service provider (MSSP) focuses solely on cybersecurity, usually working from a security operations centre (SOC).

Although both are third-party providers, the key difference lies in their areas of expertise. MSPs may include basic security as part of their services, but MSSPs specialise entirely in advanced cybersecurity. As a result, MSSPs tend to deliver more strong security solutions, while MSPs primarily provide IT management with some foundational security measures.

Key Differences Between MSPs and MSSPs

Focus Area:

• MSP: IT management services.
• MSSP: Cybersecurity services.

Goals:

• MSP
  • Improve day-to-day efficiency and productivity.
  • Support business growth and scaling.
  • Maintain the health of networks and systems.
• MSSP:
  • Prevent breaches and reduce risks.
  • Ensure systems comply with security standards.
  • Continuously monitor and secure infrastructure.
  • Respond to system intrusions.

Cybersecurity Services:

• MSP
  • Basic security services such as system monitoring, email security, and patch management.
• MSSP:
  • Advanced security services, including:
    • Endpoint protection.
    • Threat detection and response.
    • Threat intelligence and hunting.

Operations Base:

• MSP: Operates out of a Network Operations Center (NOC).
• MSSP: Operates out of a Security Operations Center (SOC).

Typical Functions:

• MSP
  • Technical support.
  • Monitoring remote work.
  • End-user management.
  • Help desk services.
  • Cloud migration.
  • Optimising business operations.
• MSSP:
  • 24/7 security monitoring.
  • Threat detection and intelligence.
  • Antivirus, anti-malware, and anti-spam solutions.
  • Compliance and reporting.
  • Identity and access management.
  • Security awareness training.

Benefits of MSPs vs. MSSPs

Understanding the benefits of each can help highlight the differences between MSPs and MSSPs.

Benefits of MSPs:

• Improved efficiency: Outsourcing IT tasks to an MSP allows businesses to focus on more important priorities.
• Scalability: Businesses can start with basic services and easily add more as their needs grow.
• Cost savings: MSPs provide expert IT support at a lower cost compared to hiring and training an in-house IT team. While there are service fees, these are much cheaper than maintaining a full IT department.

Benefits of MSSPs:

• Advanced cybersecurity insights: MSSPs offer tools like Security Information and Event Management (SIEM) systems and system logs, giving businesses a clearer view of their cybersecurity status.
• Quick response to threats: With 24/7 monitoring from their Security Operations Centre (SOC), MSSPs can rapidly detect and handle cyber threats, stopping them before they cause serious damage.
• Risk and compliance expertise: MSSPs stay updated on compliance requirements and can help businesses avoid breaches and fines by ensuring proper certification and adherence to regulations.
• Automated vulnerability management: MSSPs perform regular scans of networks, software, and databases, identifying weaknesses and offering actionable steps to improve security.

What is MSP+ and Why Businesses Choose It for More Security?

For businesses that need more security than what a typical MSP offers but don’t require the full services of an MSSP, an MSP+ can be a good option. MSP+ providers combine traditional IT management with a greater emphasis on cybersecurity, offering a middle ground between the two.

MSP+ providers can deliver more advanced security services than MSPs, such as improved threat detection and prevention. However, they may not offer the 24/7 monitoring or comprehensive expertise provided by MSSPs.

It’s worth noting that some MSPs have successfully switched into MSSPs or MSP+ providers. However, this process involves much more than simply adding new software or offering additional security services. To operate as an MSSP, a business must restructure its operations, invest in advanced cybersecurity tools, and build a team of specialised security professionals. Such changes require time, resources, and a significant shift in business focus, which can also impact existing clients.

Conclusion

MSPs focus on managing IT infrastructure and improving operational efficiency, while MSSPs specialise in cybersecurity, offering advanced threat detection and protection. Both play crucial roles in supporting businesses, and the right choice depends on your specific needs. If you require a mix of IT management and strong security, understanding these distinctions is crucial for making an informed decision.

For expert guidance on MSPs, MSSPs, or finding the right balance for your business, reach out to Radium. With our extensive expertise, we can help you choose and implement the perfect solution. Contact us today at Radium.ie for personalised assistance!