FAQ Page

General Questions

Radium provides IT support, cybersecurity services, network management, cloud solutions, and more to small & medium sized businesses. We help businesses keep their technology running smoothly and securely, so you can focus on growing your business without worrying about technical issues.

Radium works with a variety of businesses, including those in finance, healthcare, education, retail, and manufacturing. We customise our IT services to meet the needs of each industry.

You can reach Radium by phone at +353 1 901 2080, by email at [email protected], or through the contact form on our website. We offer a free consultation to discuss your IT needs.

Yes, Radium provides IT services to businesses of all sizes, including small and medium enterprises (SMEs). We offer scalable solutions that grow with your business.

Radium stands out due to our personalised approach, proactive monitoring, responsive support, and over 20 years of experience in the IT industry. We build long-term partnerships with our clients, helping them manage their IT needs efficiently.

Managed IT Services

Managed IT Services can save you money, give you access to expert help, and help keep your systems running smoothly. Radium helps keep your IT in top shape.

Radium's Managed IT Services include 24/7 monitoring where included, regular updates, data backup, disaster recovery, and help desk support during business hours. We customise our services to fit your business needs.

Radium uses strong security measures and constantly monitors your systems to protect them from threats. We regularly check for issues and help keep your data secure.

Yes, Radium can manage your IT systems remotely, helping keep everything running smoothly wherever your business operates. We provide fast support when you need it.

Radium offers quick response times during business hours and prioritises urgent issues. Where monitoring is included, we watch systems around the clock so problems surface early. We aim to resolve most issues promptly to keep your business running smoothly.

Radium specialises in creating customised IT solutions that meet your specific business needs. We work closely with you to develop the best strategy for your IT systems.

Cybersecurity Services

Radium uses a multi-layered approach to protect your business, including real-time monitoring and quick response to any threats. We keep your systems safe and secure.

It's a good idea to have a cybersecurity check-up at least once a year, or whenever you make changes to your IT systems. Radium can help you stay secure with regular assessments.

Radium's incident response service helps you quickly address any security breaches. We investigate the issue, contain it, and help you recover while working to prevent it from happening again.

If you experience a cyberattack, contact Radium immediately. Our team will work quickly to contain the breach, recover your data, and help you communicate with any affected parties.

Radium provides phishing awareness training for your staff, along with advanced email filtering tools to help prevent phishing emails from reaching your inbox.

A firewall monitors and controls incoming and outgoing network traffic, while antivirus software scans and removes malicious software from your devices. Radium can help set up and manage both to protect your systems.

If you suspect a cybersecurity breach, contact Radium immediately. Our team will investigate the issue, contain the threat, and help you recover any compromised data.