Radium Technologies

IT Support in Cork

5.0 from 43 Google reviews

Outsourced IT support and managed IT services for businesses across County Cork. We cover Cork city, Little Island, Ballincollig, Douglas, Midleton and Carrigaline, remotely and on site, from a service desk that answers in 22 minutes on average.

20,070Service requests handled
11.7 yearsAverage client tenure

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How IT Support Works for Cork Businesses

Cork businesses get a single point of contact for the lot. Password lockouts, broken mailboxes, Microsoft 365 problems, a server that will not stay up. Requests are logged, prioritised by severity and worked by our own technicians rather than a queue in another country.

Systems are monitored in the background, so most problems are picked up before anyone reports them. Almost everything a Cork business needs is handled remotely the same day. Where a job needs hands on it, a site visit is scheduled into your agreed scope and covered by your agreement. Every request is visible to you in the customer dashboard.

22 minaverage first response
2.66 hrsaverage resolution
1,016users supported
The Radium Technologies service desk at Apex Business Centre, Sandyford, Dublin 18

Want this running for your Cork business? The review is free and the list is yours either way.

Rated 5.0 From 43 Google Reviews

Verified reviews from Radium's Google Business Profile.

What Do You Actually Get From the Free Review?

One page listing every issue we find in your environment, ranked by priority, with effort and the next action beside each item.

Written in plain English so a director or an FD can read it without translation. Remote review, so it works the same for a Dublin office or a site in Limerick.

Yours to keep, whoever fixes it
Ranked by risk, not by our margin
Delivered as soon as the review is done
IT Support Review Review output Ranked action list
PriorityFindingEffortNext action
P1 Restore testing has not been evidenced in the last review cycle 1 day Test and document recovery
P1 Endpoint protection coverage needs to be reconciled against active devices 2 days Close protection gaps
P2 Microsoft 365 MFA and privileged access should be reviewed Half day Harden identity controls
P2 Firewall firmware, rules and remote access need a scheduled check Half day Review perimeter
P3 Ageing Windows devices should be phased into a refresh plan Phased Plan replacements
Your report is written after the review and reflects your systems, users, suppliers and risk profile.

How We Work With Cork Clients

Every account starts with a review and has named engineers behind it. No ticket queue in another country.

Areas We Cover in Cork

We work with businesses across the county, from Little Island and Ringaskiddy to the harbour towns and out as far as Macroom and Fermoy. If your town is not listed, it is almost certainly still covered.

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Radium also supports businesses in Limerick, Waterford, Kerry, Kilkenny and Dublin.

Cork city
Little Island
Ballincollig
Douglas
Carrigtwohill
Blackpool
Midleton
Carrigaline
Mahon
Cobh
Bandon
Youghal
Macroom
Fermoy

Cork IT Support Questions

Do you actually come out to Cork, or is it all remote?

Both. Day-to-day requests are handled remotely from our Sandyford desk, which is how almost everything gets fixed the same day. Where a job needs someone physically there, a server swap, an office move, new cabling, a site visit is scheduled into your agreed scope.

You are based in Dublin. Does that matter for a Cork business?

Not for the work itself. Monitoring, help desk, Microsoft 365 administration, security and backups are all delivered remotely, so response time depends on the desk rather than the drive. Our average first response is 22 minutes across 20,070 completed requests.

Which Cork towns do you cover?

Cork city, Little Island, Ballincollig, Douglas, Carrigtwohill, Blackpool, Midleton, Carrigaline, Mahon, Cobh, Bandon, Youghal, Macroom and Fermoy, plus the rest of the county.

Can you support a manufacturing or pharma site in Cork?

Yes. Plant networks, production systems and regulated environments are part of the work, and it is a large share of what Cork businesses come to us for around Little Island and Ringaskiddy.

Can you be our outsourced IT department in Cork?

Yes, and it is the most common arrangement. We take the help desk, monitoring, security, backups and Microsoft 365 administration, so you get one number to ring and one bill. If you already have someone internal, co-managed IT gives them cover, escalation and out-of-hours instead.

More on what is included, what it costs and how the contract works on the managed IT services page.

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Find Out What Is Actually Wrong With Your Cork IT

We support businesses from Little Island out to Fermoy, and the same few problems turn up in most of them. Kit years past its supported life. A backup nobody has tested. One person who knows how it all hangs together.

The review tells you which you are carrying, ranked by risk, and what it takes to put each one right. Book a free IT review with Radium and find out where your Cork IT stands.

Microsoft 365 and licensing
Backups and tested restores
Security gaps and patching
Network, wifi and firewall
Hardware past its supported life
Whatever keeps breaking