Radium Technologies

IT Support in Kildare and Naas

5.0 from 44 Google reviews

Outsourced IT support and managed IT services for businesses across County Kildare. We cover Naas, Newbridge, Maynooth, Celbridge, Leixlip and Athy, remotely and on site, from a service desk that answers in 20 minutes on average.

20,456Service requests handled
11.8 yearsAverage client tenure

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How IT Support Works for Kildare Businesses

Kildare businesses get a single point of contact for the lot. Password lockouts, broken mailboxes, Microsoft 365 problems, a server that will not stay up. Requests are logged, prioritised by severity and worked by our own technicians rather than a queue in another country.

Systems are monitored in the background, so most problems are picked up before anyone reports them. What cannot be fixed remotely gets an engineer on site, anywhere in the county, with no call-out surcharge for being outside Dublin. Every request is visible to you in the customer dashboard.

20 minaverage first response
1.95 hrsaverage resolution
1,015users supported
The Radium Technologies service desk at Apex Business Centre, Sandyford, Dublin 18

Want this running for your Kildare business? The review is free and the list is yours either way.

Rated 5.0 From 44 Google Reviews

Verified reviews from Radium's Google Business Profile.

What Do You Actually Get From the Free Review?

One page listing every issue we find in your environment, ranked by priority, with effort and the next action beside each item.

Written in plain English so a director or an FD can read it without translation. Remote review, so it works the same for a Dublin office or a site in Limerick.

Yours to keep, whoever fixes it
Ranked by risk, not by our margin
Delivered as soon as the review is done
IT Support Review Review output Ranked action list
PriorityFindingEffortNext action
P1 Restore testing has not been evidenced in the last review cycle 1 day Test and document recovery
P1 Endpoint protection coverage needs to be reconciled against active devices 2 days Close protection gaps
P2 Microsoft 365 MFA and privileged access should be reviewed Half day Harden identity controls
P2 Firewall firmware, rules and remote access need a scheduled check Half day Review perimeter
P3 Ageing Windows devices should be phased into a refresh plan Phased Plan replacements
Your report is written after the review and reflects your systems, users, suppliers and risk profile.

How We Work With Kildare Clients

Every account starts with a review and has named engineers behind it. No ticket queue in another country.

Areas We Cover in Kildare

We work with businesses in every part of the county, from Millennium Park and Ladytown in Naas to the Intel and Maynooth University corridor in the north. If your town is not listed, it is almost certainly still covered.

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Radium also supports businesses in Dublin, Meath, Wicklow, Louth, Kilkenny and Wexford.

Naas
Newbridge
Maynooth
Celbridge
Leixlip
Kildare town
Athy
Clane
Kilcock
Sallins
Monasterevin
Kilcullen
Prosperous
Rathangan

Kildare IT Support Questions

Do you actually come out to Kildare, or is it all remote?

Both. Day-to-day requests are handled remotely from our Sandyford desk because that is faster than driving. When a job needs someone physically there, a server swap, an office move, a failed switch, an engineer attends on site anywhere in the county within your agreed scope.

Is there a call-out charge for being outside Dublin?

No. County Kildare is inside our standard service area, so on-site visits are covered by your agreement exactly as they would be for a Dublin office.

Which Kildare towns do you cover?

Naas, Newbridge, Maynooth, Celbridge, Leixlip, Kildare town, Athy, Clane, Kilcock, Sallins, Monasterevin, Kilcullen, Prosperous and Rathangan, plus the rest of the county.

How quickly would someone respond if we are in Naas?

Our average first response is 20 minutes and our average resolution is 1.95 hours, measured across 20,456 completed requests. Where a site visit is needed, Naas is inside an hour of the desk on the N7.

Can you be our outsourced IT department in Kildare?

Yes, and it is the most common arrangement. We take the help desk, monitoring, security, backups and Microsoft 365 administration, so you get one number to ring and one bill. If you already have someone internal, co-managed IT gives them cover, escalation and out-of-hours instead.

More on what is included, what it costs and how the contract works on the managed IT services page.

Free IT review

Find Out What Is Actually Wrong With Your Kildare IT

Plenty of Kildare businesses already have someone on IT. An internal person wearing three hats, or a provider taken on years ago and never questioned. The review is a second opinion on whether it holds up.

We look over the systems remotely and write up what we find, ranked by what would cost you most if it failed. Book a free IT review with Radium and get a straight answer on the setup you have.

Microsoft 365 and licensing
Backups and tested restores
Security gaps and patching
Network, wifi and firewall
Hardware past its supported life
Whatever keeps breaking