Radium Technologies

IT Support in Limerick

5.0 from 45 Google reviews

IT support and managed IT services for Limerick businesses, from the city and Castletroy to Raheen, Dooradoyle and Newcastle West. Our service desk picks up in 41 minutes on average, and an engineer comes to site when the job needs one.

20,730Service requests handled
11.8 yearsAverage client tenure

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Hand Your Limerick IT Support to One Team

Plenty of Limerick firms supply larger companies, and sooner or later a customer sends over a security questionnaire. That is usually the moment people realise nobody really owns their IT. We become that owner. Every request goes to one desk, gets logged, and is worked by technicians who know your setup.

Monitoring runs in the background, so a failing disk or a stalled backup is often caught before anyone in the office notices. Most problems are fixed remotely on the day. If something needs a person on site, the visit is booked in as part of your agreed scope. Every request, and where it stands, sits in your dashboard.

41 minaverage first response
2.82 hrsaverage resolution
1,012users supported
The Radium Technologies service desk at Apex Business Centre, Sandyford, Dublin 18

Want the same setup in your Limerick office? Start with the free review.

Rated 5.0 Across 45 Google Reviews

Verified reviews from Radium's Google Business Profile.

What Your Free IT Review Actually Includes

One page listing every issue we find in your environment, ranked by priority, with effort and the next action beside each item.

Written so a managing director can read it in five minutes. We carry it out remotely, so a Limerick office gets exactly what a Dublin one would.

Yours to keep, whoever fixes it
Ranked by risk, not by our margin
Delivered as soon as the review is done
IT Support Review Review output Ranked action list
PriorityFindingEffortNext action
P1 Restore testing has not been evidenced in the last review cycle 1 day Test and document recovery
P1 Endpoint protection coverage needs to be reconciled against active devices 2 days Close protection gaps
P2 Microsoft 365 MFA and privileged access should be reviewed Half day Harden identity controls
P2 Firewall firmware, rules and remote access need a scheduled check Half day Review perimeter
P3 Ageing Windows devices should be phased into a refresh plan Phased Plan replacements
Your report is written after the review and reflects your systems, users, suppliers and risk profile.

Meet the Engineers Behind Your Account

You deal with named engineers who get to know your setup over time.

Limerick City, Castletroy, Raheen and Beyond

Clients sit all over the county, from the National Technology Park and Raheen Business Park to Adare and Newcastle West. Not on the list? Give us a call, we most likely cover you.

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Radium also supports businesses in Cork, Kerry, Galway, Waterford and Dublin.

Limerick city
Castletroy
Raheen
Dooradoyle
Annacotty
Castleconnell
Patrickswell
Adare
Croom
Newcastle West
Rathkeale
Abbeyfeale
Kilmallock
Caherconlish

What Limerick Businesses Ask Us

Will an engineer come out to our Limerick office?

Yes, when the job needs it. Most requests are fixed remotely from our Sandyford desk, which is quicker for you. Hardware swaps, office moves and new cabling are handled on site, and the visit is booked as part of your agreed scope.

Which parts of Limerick do you cover?

Limerick city, Castletroy, Raheen, Dooradoyle, Annacotty, Castleconnell, Patrickswell, Adare, Croom, Newcastle West, Rathkeale, Abbeyfeale, Kilmallock and Caherconlish, along with the rest of the county.

What should we look for in an IT company in Limerick?

Ask three things. Who actually answers when you call. What their average response and fix times are. What the monthly fee covers and what gets billed on top. Our answers are a named team, 41 minutes to first response, and 2.82 hours to resolve on average.

A customer has sent us a security questionnaire. Can you help?

Yes. It comes up often with Limerick firms that supply larger companies. We work out what the questionnaire is really asking, close the gaps it shows up, and help you answer it accurately.

Can you replace our current IT provider?

Yes. We look at what you have now, agree a handover date around your notice period, and have monitoring running before we take over, so nothing is missed on the day.

Questions on pricing, contracts or what is included are answered on our managed IT services page.

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Find Out Where Your Limerick IT Is Weakest

Across Limerick, from Castletroy out to Newcastle West, we keep seeing the same three problems. Laptops and servers running long after support ended. Backups that have never been restored. One person who holds every password.

The review shows which of these apply to you, in order of risk, and what each one takes to fix. Book it free and find out where your Limerick IT really stands.

Microsoft 365 and licensing
Backups and tested restores
Security gaps and patching
Network, wifi and firewall
Hardware past its supported life
Whatever keeps breaking