Radium Technologies

IT Support in Wicklow

5.0 from 44 Google reviews

IT support and managed IT services for Wicklow businesses, from Bray and Greystones down to Wicklow town and Arklow. We are based in Sandyford, about twenty minutes from Bray, so an engineer can be with you quickly when a job needs one.

20,456Service requests handled
11.8 yearsAverage client tenure

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IT Support Twenty Minutes From Bray

Being next door to Dublin works in your favour. Our desk in Sandyford is a short drive from the north of the county, so you get the phone support of a bigger provider and an engineer who is genuinely nearby. Every request goes to one desk and is logged and worked by our own technicians.

We keep an eye on your systems in the background, so problems like a failing drive or a missed backup get flagged early. Most fixes are done remotely within the day. When something needs a visit, we come out, anywhere in the county, and there is no extra charge for being outside Dublin. All your requests are visible in your dashboard.

20 minaverage first response
1.95 hrsaverage resolution
1,015users supported
The Radium Technologies service desk at Apex Business Centre, Sandyford, Dublin 18

We are twenty minutes up the road. Book your free review.

Our 5.0 Rating From 44 Google Reviews

Verified reviews from Radium's Google Business Profile.

See What Arrives After Your Free Review

One page listing every issue we find in your environment, ranked by priority, with effort and the next action beside each item.

One page in plain English that a director can act on. We run it remotely, so it takes no time out of your working day in Wicklow.

Yours to keep, whoever fixes it
Ranked by risk, not by our margin
Delivered as soon as the review is done
IT Support Review Review output Ranked action list
PriorityFindingEffortNext action
P1 Restore testing has not been evidenced in the last review cycle 1 day Test and document recovery
P1 Endpoint protection coverage needs to be reconciled against active devices 2 days Close protection gaps
P2 Microsoft 365 MFA and privileged access should be reviewed Half day Harden identity controls
P2 Firewall firmware, rules and remote access need a scheduled check Half day Review perimeter
P3 Ageing Windows devices should be phased into a refresh plan Phased Plan replacements
Your report is written after the review and reflects your systems, users, suppliers and risk profile.

Engineers a Short Drive From Your Office

Wicklow clients deal with the same small group of engineers, who are only a short drive away.

Covering Bray, Greystones and All of Wicklow

We look after businesses right across the county, from Bray Business Park and Greystones down to Arklow and inland to Blessington. If your town is not listed, we still cover it. Just ask.

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Radium also supports businesses in Dublin, Kildare, Wexford and Kilkenny.

Bray
Greystones
Wicklow town
Arklow
Blessington
Newtownmountkennedy
Kilcoole
Rathnew
Ashford
Enniskerry
Delgany
Rathdrum
Baltinglass
Kilmacanogue

Common Questions From Wicklow Businesses

How quickly can someone get to us in Wicklow?

Most problems never need a visit, because we fix them remotely, and our average first response is 20 minutes. When someone does need to come out, Bray and Greystones are about twenty to thirty minutes from our Sandyford office, and the rest of the county is within easy reach.

Do you charge extra for coming out to Wicklow?

No. The whole county is inside our standard service area, so a site visit in Arklow is covered the same way as one in Dublin.

Which Wicklow towns do you cover?

Bray, Greystones, Wicklow town, Arklow, Blessington, Newtownmountkennedy, Kilcoole, Rathnew, Ashford, Enniskerry, Delgany, Rathdrum, Baltinglass and Kilmacanogue, along with the rest of the county.

We run the business from Wicklow but have staff in Dublin. Can you cover both?

That is a common setup. One team and one agreement cover every location, whether that is an office in Greystones and another in Dublin, or staff working from home.

What do we need to do to switch to Radium?

Very little. We review your current setup, agree a date that fits your notice period, and have monitoring running before we take over. From then on, your staff simply contact our desk.

Pricing, contract length and everything the service covers are set out on our managed IT services page.

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Know What Needs Fixing in Your Wicklow IT

Whether you are in Bray, Greystones or down in Arklow, the same problems come up again and again. Machines that should have been replaced years ago. Backups nobody has tested. One staff member who is the only one who knows how everything works.

The review tells you which of these apply to you, ranks them by risk, and sets out what it takes to fix them. Book it free and see where your Wicklow IT stands.

Microsoft 365 and licensing
Backups and tested restores
Security gaps and patching
Network, wifi and firewall
Hardware past its supported life
Whatever keeps breaking