IT Support in the IFSC
IT support and managed IT services for firms across the IFSC and the north docklands, from Custom House Quay and Harbourmaster Place to Mayor Street and Spencer Dock. Our desk answers in 20 minutes on average.
Controls You Can Put In Front of an Auditor
Regulated firms in the IFSC are asked to prove things rather than describe them. Access, patching, backups and supplier oversight all have to be evidenced. Our desk picks up in 20 minutes on average, logs every request against an agreed SLA, and reports what was done rather than what was intended.
Your servers, switches and laptops are monitored continuously, so a failing drive, a missed backup or an endpoint that has stopped patching is caught and recorded before anyone has to ask. Windows, Outlook and Microsoft 365 faults are closed remotely.
Evidence rather than assurances. Book your free IT review.
44 Google Reviews and a Straight 5.0
Verified reviews from Radium's Google Business Profile.
Every Weakness Named, Ranked and Dated
One page naming every weakness we find, ordered by what a reviewer would raise first, with the effort and the next step beside each line.
One page a compliance lead can take to a committee. We run it remotely, so nobody loses a working morning.
| Priority | Finding | Effort | Next action |
|---|---|---|---|
| P1 | Restore testing has not been evidenced in the last review cycle | 1 day | Test and document recovery |
| P1 | Endpoint protection coverage needs to be reconciled against active devices | 2 days | Close protection gaps |
| P2 | Microsoft 365 MFA and privileged access should be reviewed | Half day | Harden identity controls |
| P2 | Firewall firmware, rules and remote access need a scheduled check | Half day | Review perimeter |
| P3 | Ageing Windows devices should be phased into a refresh plan | Phased | Plan replacements |
Managed IT Services for the IFSC and Dublin 1
Hand the whole IT function over, or keep your own person and use us for projects and cover. Managed IT services IFSC firms buy are set out on our managed IT services page.
Helpdesk support
One number, answered by an engineer who can close the ticket
Cyber security
Patching, MFA and a control record that stands up to review
Backup and recovery
Offsite copies restore-tested and evidenced for disaster recovery
Cloud migration
Legacy servers moved into Microsoft 365, SharePoint and Azure
Managed firewall
Firewall rules and VPN access reviewed and signed off monthly
Network operations
Switching, structured cabling and wifi across multi-let floors
Email security
Phishing, invoice fraud and ransomware stopped at the gateway
Co-managed IT
Depth behind your own IT lead on projects and during leave
Not sure which of these your firm needs? The review says.
The Engineers Who Hold Your Account
The same engineers hold your account, so your environment is never explained from scratch.
IT Support for the IFSC Funds and Law Firms
The IFSC runs on funds, aviation finance, insurance and the firms that advise them. Pick your sector to see how we handle its IT.
Funds and asset management
Client data and access records that hold up to review
Insurance and reinsurance
Policy systems and the evidence a regulator expects
Legal practices
Matter files locked down and still quick to search
Accountancy and advisory
Practice software through reporting season
Consultancies and agencies
Shared document stores and laptops that travel
Charities and foundations
Lean IT that still protects donor and grant data
Professional training
Shared devices and course systems that stay available
Boutique firms
Serious cover for a twenty-person office
We may already support a firm in your building. Ask us.
From Custom House Quay to Spencer Dock
The IT support IFSC firms get from us covers the whole north docklands, from Custom House Quay and George’s Dock to Mayor Street, Guild Street and Spencer Dock. If your building is not listed, we still cover it.
Radium also supports businesses in Ballsbridge, Rathmines, Blanchardstown, Swords and Dublin.
What Dublin 1 Firms Ask Before Signing
How far are you from the docklands?
Sandyford, Dublin 18, about twenty minutes from the docklands off-peak. It matters less than you would think, because almost everything is resolved remotely and our average first response is 22 minutes against an agreed SLA.
Our regulator asks about outsourced IT. Can you answer that?
Yes. Access logs, patch status, backup results and device encryption are reported rather than claimed, so when an outsourcing questionnaire or an audit request arrives you have the answers in writing instead of chasing them.
Which parts of Dublin 1 do you cover?
Custom House Quay, Harbourmaster Place, George’s Dock, Mayor Street Lower and Upper, North Wall Quay, Guild Street, Spencer Dock, Commons Street, Sheriff Street Upper and Excise Walk, plus Point Village, North Wall and East Wall.
We sit in a multi-let building with shared risers. Is that a problem?
No, it is the norm down here. We work with the building manager on comms room access and keep your network clearly separated from anything shared, so a neighbour’s contractor cannot reach your kit.
What is involved in moving to Radium?
Less than most expect. Onboarding starts with an audit of your current setup, your Microsoft 365 tenant and licensing , your antivirus and who holds admin access. We agree a handover date around your notice period and have monitoring running before we take over.
What is included, what it costs and how the contract works is on our managed IT services page.
Find Out What Your the IFSC IT Would Fail On
Across the docklands we keep meeting the same three problems. Firewalls and servers still running years after support ended. Backups nobody has ever restored. Admin rights nobody has reviewed since the last person left.
The review names which of them apply to you, puts them in order of risk, and says what each fix needs, from mailbox controls to encrypted laptops. See what your IFSC setup would fail on.