In 2023, Radium acquired the Uptown Computers customer book, helping us deepen our presence in the academic sector and build on trusted relationships with schools, colleges and other education organisations.
For Radium, this was not simply a growth milestone. It was a strategic step that aligned with the work we were already doing in education-focused IT support. Radium publicly positions its services around IT support for schools and colleges, including network management, cyber security, cloud services and ongoing technical support, so the Uptown transition gave us the opportunity to extend that capability to more education customers.
Why IT support for schools and colleges matters
Technology now underpins almost every part of education. From classroom delivery and staff collaboration to administration, safeguarding, remote access, backup and compliance, schools and colleges depend on reliable systems every day. Radium's education page reflects that need through its focus on security, remote and hybrid learning support, cloud tools and responsive technical assistance for schools and colleges.
That means academic sector IT support can no longer be purely reactive. Education organisations need managed IT services that keep systems stable, reduce downtime, protect sensitive data and give staff confidence that the technology they rely on will work when they need it most.
Building on Uptown's education-sector relationships
The acquisition of the Uptown Computers customer book gave Radium the opportunity to build on an established presence in education and support more organisations with a broader service structure.
Since 2023, the focus has been on combining continuity with stronger capability. Former Uptown Computers customers can now benefit from a wider managed IT and cyber security offering, backed by Radium's existing education-sector support model for schools and colleges. That includes day-to-day IT support, cyber security, Microsoft 365 and cloud support, backup and business continuity, infrastructure guidance and ongoing technical advice.
This broader approach helps schools move away from one-off fixes and towards a more resilient, better-managed technology environment. It also gives education leaders a single IT partner who can support day-to-day operations, longer-term planning and security in a more joined-up way.
Interactive screens for schools through our Promethean partnership
A key part of that expanded education offering is our partnership with Promethean, which means Radium can also support schools with the installation of interactive screens as part of a more complete classroom technology setup.
Promethean describes itself as a provider of interactive displays and teaching software for education, and its partner model includes installation and deployment services for ActivPanel interactive displays. That makes the partnership a strong fit for schools looking to modernise classrooms while keeping technology practical, reliable and easy to support.
For schools, interactive screens are not just another piece of hardware. When properly installed and integrated, they can help create more engaging lessons, better collaboration and a smoother digital teaching experience for staff and students alike. Combined with strong network support, cloud services and dependable IT management, they become part of a much more effective education technology environment.
A stronger academic sector IT support offering
What this means in practice is simple: Radium can support education organisations across a wider range of needs.
That includes managed IT support for schools, cyber security for education organisations, cloud and Microsoft 365 support, backup and business continuity planning, infrastructure support, and now classroom technology projects such as interactive screen installations.
As schools and colleges continue to modernise, these services need to work together. A classroom display on its own is not enough. It needs secure connectivity, dependable support, the right user setup, clear policies and a wider IT strategy that makes the whole environment easier to manage.
Looking ahead
The acquisition of the Uptown Computers customer book in 2023 helped Radium move further into the academic sector with stronger relationships and a broader service capability.
Today, that means schools, colleges and training organisations can work with Radium for a more complete support model that brings together managed IT services, cyber security, cloud support and classroom technology expertise in one place.
As the needs of the education sector continue to evolve, Radium remains focused on helping organisations stay secure, reliable and ready for the future.
Looking for IT support for schools or colleges?
If your education organisation is reviewing its IT support, cyber security or classroom technology strategy, Radium is ready to help.