Radium Technologies

IT Support in Blanchardstown

5.0 from 44 Google reviews

IT support and managed IT services for businesses across Blanchardstown and Dublin 15, from the corporate parks at Ballycoolin to Castleknock and Clonsilla. Our service desk answers in 20 minutes on average and fixes most problems the same day.

20,314Service requests handled
11.8 yearsAverage client tenure

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Your IT Gets Fixed Without Waiting for a Van

Most Blanchardstown businesses do not need an engineer standing in the room. They need the problem gone. Our desk picks up in 20 minutes on average, works the fault remotely and closes it the same day. Every request is logged against an agreed SLA and handled by our own technicians.

Your servers, switches and laptops are monitored in the background, so a failing drive, a missed backup or an endpoint that has stopped patching reaches us before it reaches you. When a job does need hands on it, we book the visit in advance so the engineer arrives with the right parts.

20 minaverage first response
1.95 hrsaverage resolution
1,011users supported
The Radium Technologies service desk at Apex Business Centre, Sandyford, Dublin 18, covering Dublin 15 remotely

Same day, without the wait for a van. Book your free IT review.

Our 5.0 Rating From 44 Google Reviews

Verified reviews from Radium's Google Business Profile.

You Get the Problems Listed, Worst First

One page listing every issue we find in your environment, ranked by priority, with effort and the next action beside each item.

One page in plain English that a director can act on. We run it remotely, so it costs you no time out of the working day.

Yours to keep, whoever fixes it
Ranked by risk, not by our margin
Delivered as soon as the review is done
IT Support Review Review output Ranked action list
PriorityFindingEffortNext action
P1 Restore testing has not been evidenced in the last review cycle 1 day Test and document recovery
P1 Endpoint protection coverage needs to be reconciled against active devices 2 days Close protection gaps
P2 Microsoft 365 MFA and privileged access should be reviewed Half day Harden identity controls
P2 Firewall firmware, rules and remote access need a scheduled check Half day Review perimeter
P3 Ageing Windows devices should be phased into a refresh plan Phased Plan replacements
Your report is written after the review and reflects your systems, users, suppliers and risk profile.

The Engineers Who Pick Up When You Call

The same engineers handle your account, so nobody is ever learning your setup from scratch.

From Ballycoolin to Castleknock and Clonsilla

The IT support Blanchardstown firms get from us reaches every part of Dublin 15, from the corporate parks at Ballycoolin and Damastown to Castleknock and Ongar. If your estate is not listed, we still cover it.

Ask about your estate

Radium also supports businesses in Meath, Kildare, Louth, the IFSC and Dublin.

Blanchardstown Corporate Park
Ballycoolin Business Park
Northwest Business Park
Rosemount Business Park
Damastown Industrial Park
Blanchardstown Village
Blanchardstown Centre
Castleknock
Clonsilla
Coolmine
Mulhuddart
Tyrrelstown
Ongar
Carpenterstown

What Dublin 15 Businesses Ask Us First

Where is your service desk based?

Our desk is in Sandyford, Dublin 18, on the far side of the M50 from Blanchardstown. It makes very little difference, because Windows, Outlook and Microsoft 365 faults are all fixed remotely and our average first response is 20 minutes against an agreed SLA.

Do you come out to Dublin 15?

Yes, by arrangement. We book site visits in advance rather than promising a van within the hour, which is honest about the distance and means the engineer turns up with the right parts and the right access.

Which parts of Dublin 15 do you cover?

Blanchardstown Corporate Park, Ballycoolin Business Park, Northwest Business Park, Rosemount Business Park and Damastown Industrial Park, plus Blanchardstown village and centre, Castleknock, Clonsilla, Coolmine, Mulhuddart, Tyrrelstown, Ongar and Carpenterstown.

We run production at Damastown. Can you support a plant network?

Yes. Production networks, plant systems and regulated environments are a normal part of the work. We keep the production side separated from the office network and document the controls your customers ask about.

Can you take over from our current provider?

Yes. Onboarding starts with an audit of your current setup, your Microsoft 365 tenant, your antivirus and who holds admin access. We agree a handover date that fits your notice period and have monitoring running before we take over.

What is included, what it costs and how the contract works is on our managed IT services page.

Free IT review

Find Out What Your Blanchardstown IT Is Hiding

Across the Dublin 15 parks we keep meeting the same three problems. Servers and firewalls still running years after support ended. Backups nobody has ever restored. One person who happens to know how it all fits together.

The free IT review tells you which of these you are carrying, ranks them by risk, and sets out what fixing each one takes, from MFA and admin rights to encryption on laptops that leave the building. Book it and see where your Blanchardstown IT stands.

Who holds admin rights
Whether your backups actually restore
Laptop encryption and device cover
Microsoft 365 licences and what they cost
Switching, firewall and site wifi
Kit running past its support date