IT Support in Swords
IT support and managed IT services for businesses across Swords and north county Dublin, from Airside Business Park and Swords Business Campus out to Seatown and Drynam. Our desk answers in 20 minutes on average.
Your IT Is Watched Outside Office Hours Too
Plenty of Swords businesses do not stop at five. Shifts run late, orders ship overnight and a warehouse system going down at seven costs real money. Our desk picks up in 20 minutes on average, every request is logged against an agreed SLA and handled by our own technicians.
Monitoring runs on your servers, switches and laptops around the clock, so a failing drive, a missed backup or an endpoint that has stopped patching shows up on our board overnight rather than at nine when somebody finds it. Windows, Outlook and Microsoft 365 faults are closed remotely.
Cover that runs past five. Book your free IT review.
Our 5.0 Rating From 44 Google Reviews
Verified reviews from Radium's Google Business Profile.
We Write Down Every Fault We Find
One page listing every issue we find in your environment, ranked by priority, with effort and the next action beside each item.
One page in plain English that a director can act on. We run it remotely, so nobody loses a morning to it.
| Priority | Finding | Effort | Next action |
|---|---|---|---|
| P1 | Restore testing has not been evidenced in the last review cycle | 1 day | Test and document recovery |
| P1 | Endpoint protection coverage needs to be reconciled against active devices | 2 days | Close protection gaps |
| P2 | Microsoft 365 MFA and privileged access should be reviewed | Half day | Harden identity controls |
| P2 | Firewall firmware, rules and remote access need a scheduled check | Half day | Review perimeter |
| P3 | Ageing Windows devices should be phased into a refresh plan | Phased | Plan replacements |
Managed IT Services Built for Swords Shift Work
Hand your IT over completely, or keep your own person and use us for cover and projects. Managed IT services Swords firms buy are set out on our managed IT services page.
Helpdesk support
One number, answered by an engineer who can close the ticket
Cyber security
Patching, MFA and the controls a customer audit will ask for
Backup and recovery
Copies held offsite and restore-tested for disaster recovery
Cloud migration
Ageing servers moved into Microsoft 365, SharePoint and Azure
Managed firewall
Firewall rules and VPN access checked on a set schedule
Network operations
Switching, structured cabling and wifi from office to warehouse
Email security
Phishing, invoice fraud and ransomware caught before delivery
Co-managed IT
Weight behind your own IT manager on projects and during leave
Not sure which of these your business needs? The review says.
The People Who Answer When You Call
The same engineers hold your account, so nobody is ever learning your setup from scratch.
IT Support for Swords Pharma and Logistics
Swords runs on aviation, life sciences and distribution. Pick your sector to see how we handle its IT.
Manufacturing and production
Plant systems and production lines that cannot stop
Pharma and life sciences
Validated environments and records that survive an audit
Logistics and fulfilment
Stock, scanners and order systems running past five
Financial services
Regulated data with access controls you can prove
Engineering and design
CAD workstations and drawing stores that open fast
Accountants
Practice and payroll software through the busiest weeks
Charities and nonprofits
Lean IT that still protects donor and client data
Small business
Proper cover for a team with nobody running IT
We may already support a firm on your estate. Ask us.
We Cover Airside, Seatown and Balheary Road
The IT support Swords firms get from us reaches the whole town, from Airside Business Park and Swords Business Campus to Seatown, Balheary Road and Drynam. If your estate is not listed, we still cover it.
Radium also supports businesses in the IFSC, Meath, Louth, Rathmines and Dublin.
What Swords Businesses Ask Before Signing
Where is your service desk based?
Our desk is in Sandyford, Dublin 18, at the southern end of the M50 while Swords sits at the northern end. It changes less than you would expect. Almost everything is resolved remotely, and our average first response is 20 minutes against an agreed SLA.
Do you come out to Swords?
Yes, scheduled rather than on demand. Booking the visit means the engineer brings the right parts and has the access sorted before setting off, which beats a wasted run up the M50 for both of us.
Which parts of Swords do you cover?
Airside Business Park, Swords Business Campus, Seatown Business Campus, North Dublin Corporate Park, Swords Enterprise Park, North Ring Business Park and Airport Business Park, plus Swords village, River Valley, Boroimhe, Brackenstown, Applewood, Drynam and Kinsealy.
Our warehouse runs late shifts. Can you cover those hours?
Out-of-hours cover is agreed in your contract rather than assumed, so tell us the hours that matter and we price them in. Monitoring runs continuously either way, so faults are picked up overnight even where the fix waits until morning.
Can you take over from our current provider?
Yes. Onboarding starts with an audit of your current setup, your Microsoft 365 tenant and licensing, your antivirus and who holds admin access. We agree a handover date that fits your notice period and have monitoring running before we take over.
What is included, what it costs and how the contract works is on our managed IT services page.
See Where Your Swords IT Is Weakest
Across the Swords estates we keep meeting the same three problems. Servers and firewalls still running years after support ended. Backups nobody has ever restored. One person who happens to know how it all fits together.
The review tells you which of these you are carrying, ranks them by risk, and sets out each fix, from mailbox security to laptop encryption. Book it and see where your Swords IT stands.